PRIVACY POLICY

1. ABOUT US

• Company Name: Spiral UAE
• Business Type: Creative & Digital Marketing Agency
• Address: Office 305, Al-Futtaim Building, Al-Nahda 2, Dubai, United Arab Emirates
• Website: https://www.spiraluae.com/

2. INFORMATION WE COLLECT

We only collect limited personal information necessary to respond to inquiries and provide our services.

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• To respond to your inquiries and understand your service requirements
• To provide, operate, and improve our creative and digital marketing services
• To analyze website performance and user behavior using analytics tools
• To run marketing, remarketing, and retargeting advertising campaigns across platforms such as Google and Meta
• To improve ad relevance and campaign effectiveness
• To comply with legal and regulatory obligations

4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Your consent
• Performance of a contract or pre-contractual obligations
• Compliance with legal requirements
• Our legitimate business interests, where applicable

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies, including Google Analytics, Google Tag Manager (GTM), and advertising pixels, to:

• Analyze website traffic and performance
• Understand user interactions
• Enable remarketing and retargeting advertisements

By using our website, you consent to the use of cookies and tracking technologies. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. SHARING & DISCLOSURE OF INFORMATION

We do not sell or rent your personal data. We may share information only with:

• Trusted third-party service providers (hosting, analytics, CRM tools)
• Legal or regulatory authorities if required by law
• Professional advisers where necessary (legal, accounting)

All third parties are required to protect your information and use it only for specified purposes.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure.

8. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. YOUR RIGHTS

Depending on applicable UAE data protection laws, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us: